Privacy Policy

Last Updated: October 1, 2025

Faith Reframed (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and online services.

By accessing or using this site, you consent to the practices described below. If you do not agree, please do not use this website.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information when you:

Contact us through forms or email
Subscribe to newsletters or communication lists
Submit prayer requests or ministry inquiries
Register for events or programs
Make donations online
Create an account or profile (if applicable)

This may include:

Name
Email address
Phone number
Mailing address
Prayer requests or ministry notes
Payment information (processed securely by third-party vendors — never stored on our servers)
Any other information voluntarily submitted

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and device information
Pages visited and time spent on the site
General location information (city/region only)
Cookies or similar tracking technologies (see Section 6)

This information helps us improve website function and user experience.

2. How We Use Your Information

We may use your information to:

Provide ministry support and communication
Respond to prayer requests, inquiries, or service needs
Send newsletters, updates, and ministry resources
Process donations and provide giving records
Maintain membership or volunteer records
Improve and secure our website and systems
Comply with legal and financial obligations

We will never sell or rent your personal information.

3. Ministry Use & Pastoral Confidentiality

Information shared for pastoral care, counseling, spiritual support, or prayer requests may be shared internally among ministry staff or designated prayer team members as appropriate.

Confidential pastoral matters are respected, except where disclosure is required by law (e.g., safety concerns or mandatory reporting situations).

4. Sharing of Information

We may share information only when necessary with:

Internal ministry staff or authorized volunteers
Trusted third-party service providers (e.g., donation processors, email services)
Law enforcement or legal authorities when required by law
Advisors such as accountants or auditors (for organizational compliance)

We do not sell or trade personal data.

5. Donations & Financial Information

All online giving is processed securely through trusted third-party platforms.
We do not store credit card or banking information on our servers.

6. Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

Improve site functionality
Analyze traffic and usage patterns
Personalize content (if applicable)

You can adjust browser settings to refuse cookies, but some website features may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect data.
However, no online system is 100% secure. Use this site and submit information at your own discretion.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has submitted information without consent, please contact us.